Event & Banquet Information

                  
   Free Wi-Fi in Clubhouse and all Lodging Rooms
 
Confirmation & Deposit Requirements
Mount Shasta Resort can hold banquet rooms on a tentative basis for up to one week. Your signed contract and deposit is due within that week confirm your event. After 7 days your hold will automatically be released if the deposit and deposit submission form have not been received. Deposits are non-refundable. 
 
Payment for Banquets
 Payments for wedding events are due 2 weeks prior to the event when the final guest count
is called in.  For all other events, payment is due at the conclusion of the event. Service charge of 17% will be added to the total event bill. All charges are subject to California state sales tax of 825%. The client agrees to fully pay for incidental charges that occur on the day of the function, and for any outstanding balance due. Coupons, gift certificates, and discounts are not applicable to any banquet event. In the case that the event bill is not paid in full, the credit card number on file will be charged.
 
Guarantees
 All Saturday wedding receptions are subject to a 100 person minimum. 
Mount Shasta Resort must be informed of your exact guaranteed attendance 2 weeks prior  to your function. The guarantee attendance is not subject to reduction. 
If the Resort does not receive the guarantee according to these guidelines, the initial “planned” number will be used for set-up, food preparation and billing.
 
  Cancellation Policy
 Deposits are non refundable. If the function is cancelled less than 15 days before an event, the resort requires that 100% of the estimated costs, based on menu and room function arrangements, be paid in full. If the function is cancelled more than 15 days prior to the event, all room and/or area rental fees are due in full.
 
Decorations & Set-up
 Rental areas are accessible to you for the rented time period only. You may enter the rental area to set-up any personal or decorative times at the rental start time. Facility rental fees include a one-time standard set-up and clean up of resort property, including tables, chairs, linens, plate ware, glassware & silverware.  Any off-site rental items (tents, arches, lights, flowers, decorations, etc.) are the responsibility of the client & the client is responsible for the set-up and take down of all said items. Deliveries must be approved by the event director. Wedding cakes and flowers are to be delivered no earlier than 2 hours prior to the event. No candles are allowed on resort property. No pins, tacks or nails can be used to hang materials on the walls. Non-biodegradable items are not allowed on the grass or in the ponds.  Any damages to rooms or additional clean-up will be charged accordingly. An additional $200 charge will apply for additional room set-ups requested during a function. All facility rentals must conclude by 11:00 pm. 
 
Personal Property
 Mount Shasta Resort is not responsible for lost, stolen, broken or forgotten articles. 
Items left behind will be held in our lost and found department for 30 days. The Resort charges a $20.00 fee plus postage for personal property shipped to rightful owners.


Food and Beverage
  Menu selection must be made a minimum of 14 days prior to the function date. All food and beverage prices are subject to change at any time. Outside food and beverages are not permitted at Mount Shasta Resort. Food safety and licensing regulations prevent the removal of banquet food from the premises once it has been prepared and served to events. For your safety, continental breakfast & buffets will be pulled one hour after the meal service time. Mount Shasta Resort charges a $1 per person fee for cake cutting or butler service.
 
Liquor Policy
  Our Catering Department can provide hosted or no-host (cash) bar set-ups which include one bartender. There will be a $100.00 fee for all private bar set-ups. Bar service will end 30 minutes prior to the conclusion of the event. Outside wine and champagne will be permitted with a corkage fee of $8.00 per bottle (750ml).  All product that is unopened must be removed from the property at the conclusion of the event or it will become property of the Resort. No opened bottles shall be removed from the Resort property. All Resort employees have been instructed to ask for proof of age before serving alcohol to any persons looking age 30 or younger. Mount Shasta Resort reserves the right to refuse service of alcoholic beverages to anyone. We also may at our discretion cease alcohol service entirely if it is deemed appropriate. 
    
Weather & Train
  Mount Shasta Resort is not responsible for the weather or passing trains as they may affect any event held outdoors. Any event planned for outdoors is done at the client’s own risk.
The Resort strongly suggests the client rent an indoor event  room in case of inclement weather, or have an alternative back-up plan.  The train passes nearby several times per day. Train schedules are not available.
 
Event Lodging
  Mount Shasta Resort has 65 lodging rooms available for our guests.  May we suggest on-line booking through our website for the best availability and rates. Group rates and room blocks are not offered during weekends or holidays. Minimum night stays apply during prime season and holidays. Please contact the lodging department directly for any additional questions and for bookings. 

For more information, contact
 Amy S. Fischer, Special Events Director
events@mountshastaresort.com
Direct Line: 530-926-0678  
Toll Free Line: 800-958-3363
Fax Number: 530-926-0333